Mahindra XEV 9e Pack 3 (2025, 21500 kms, Maharashtra, Pune)
Dealer Details: Mahindra & Mahindra Workshop: Unnati Motors, Upper Kharadi Main Road, Ubale Nagar, Wagholi, Pune, Maharashtra 4, Samrat Ashok Rd, Wagholi, Pune, Maharashtra 412207, India
Comprehensive Details: For 3rd free service below issues were given to Service advisor. None of the issues were resolved and car was declare as complete 1. Suspension issues - car suspension degraded subsequently as compared to initial 3 months 2. Software updates - All latest features are available in latest software version. Car was not updated to latest software. It was not all updated(car is on same version of 2nd service) 3. Car rear camera feed got blur(it was observed during 2nd servicing) it was supposed to replace with new one. Not done 4. Front left AC knob not working - Not resolved 5. During payment the invoice shared on whatsapp group did mentioned of upgradation of software(as it is free it does not matter from cost point of view but as service it shows its completed)Actual invoice given was not having service update point and only wheel balancing and filter change charges were mentioned 6. Changed filter(old) was not available in car upon asking service centre do not have answer and now i am doubting if its changes or not 7. Wheel balancing report also not available and shared with me so this service is also done or not i am not sure 8. Pick & drop was arranged during service booking, car was picked up but for dropping off the no driver was available with service centre. I need to go to service centre by cab at night 11.30pm as i am not having any alternate vehicle for my regular office travel 9. Vehicle was kept unattended for 1 day as service advisor was not available and hence total 3 days were required to my vehicle back. I need to travel by cab to office for 3 days due to Mahindra service centre not done there job on time. After all of this if vehicle is ready with software updates, camera unchanged, ac knob not resolved. It is really frustrating.
Photos:
Minor Issues:No commitment from service centre yet when the issues will resolve.
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